Last updated: July 22, 2026
This policy explains how billing, cancellation, and refunds work for TubePush. Payments are processed by DodoPayments, our Merchant of Record, who is the seller of record and processes any refunds we approve. This policy is part of our Terms of Service.
TubePush does not have a paid free trial. Instead, new accounts get a small number of free generations with no card required, so you can judge the output quality before paying. Once those are used, you choose a plan or a top-up. Because you can try the product for free first, purchases are considered intentional.
Subscriptions are charged upfront and renew automatically at the then-current price each billing period until you cancel. Top-up generation packs are one-time charges. Applicable taxes (VAT/GST/sales tax) are calculated and collected by DodoPayments based on your location.
You can cancel a subscription anytime from Settings (billing portal). Cancellation stops future renewals; you keep access to your remaining subscription generations until the end of the period you already paid for. Cancelling does not by itself trigger a refund of the current period — see below. Top-up generations you've purchased do not expire.
If you're not satisfied, you can request a full refund of a subscription charge within 7 days of that charge by emailing info@tubepush.io from your account email. We'll process approved refunds through DodoPayments; the amount, including the tax portion, is returned to your original payment method (typically within 3–5 business days after processing, depending on your bank).
After the 7-day window, subscription charges are generally non-refundable, though you can still cancel to stop future renewals. Refund requests based on clear billing errors or duplicate charges are honored regardless of the window.
Top-up generation packs are consumable digital goods. Once purchased, an unused pack can be refunded within the same 7-day window; once generations from a pack have been used, that pack is non-refundable except where required by law.
We may decline refunds where there are signs of abuse — for example, repeatedly buying and refunding, using a large share of generations and then requesting a refund, or violating our Terms of Service. Nothing here removes any non-waivable refund rights you have under the consumer-protection laws of your country.
If you paid by card, you keep the dispute and chargeback rights your card network and bank provide, and this policy does not override them. We ask that you contact us first at info@tubepush.io so we can resolve the issue quickly — a refund is usually faster than a dispute. DodoPayments handles the formal dispute and chargeback process as Merchant of Record.
Billing or refund questions? Email info@tubepush.io. We respond within 24–48 hours on business days.